Funding for Interpreter and Translation Services Provides Residents Access to County Services
Miranda Pomiecko: (216) 698-2546; firstname.lastname@example.org
– The Cuyahoga County Department of Health and Human Services expanded its contract with US Together, Inc. to provide interpretation and translation services for any residents with limited English proficiency who need to access county services and programs. The county sees residents who speak more than 70 languages, as well as persons using American Sign Language. Primarily used by residents who interact with the Division of Children and Family Services or Cuyahoga Job and Family Services, the expansion means that county offices can contact US Together when they need help communicating with a resident, client or customer in order to perform official county business.
“It’s important to us that everyone has the ability to access our services. Working with US Together ensures language isn’t a barrier,”
said County Executive Armond Budish.
US Together, Inc. provides superior interpreter and translation services that enable county employees to effectively communicate with hundreds of individuals and families with limited English proficiency who may be eligible for services. They also train, test and certify some in-house bi-lingual employees.
By federal law CJFS and DCFS are required to provide interpretation and translation services to potential or current clients free of charge. US Together provides this service over the phone or in person when necessary. They also assist staff in translating print materials into other languages as needed.