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March 25, 2020 Media Briefing Recap


Media contact:
Joint Information Center: JIC@cuyahogacounty.us; 216-443-5245

CUYAHOGA COUNTY, OH —oday the Cuyahoga County Board of Health held their media briefing regarding COVID-19 at their offices at 5550 Venture Drive, Parma, Ohio 44130 at 8:45 a.m. The next briefing will take place Friday, March 27 at 8:45 a.m. The briefings will continue until the COVID-19 situation no longer merits regular messaging.

Below are points discussed by Board of Health Commissioner Terry Allan and Board of Health Medical Director, Dr. Heidi Gullett:


  • As of this morning, the number of confirmed COVID-19 cases in Cuyahoga County, excluding the City of Cleveland, is 130. The date of onset ranges from February 29 to March 18. There are two deaths in Cuyahoga County to date.

Essential Businesses

  • The Board of Health offices are receiving up to 500 calls and emails a day related to COVID-19. These are in addition to daily medical-related interactions with primary care providers, hospitals and others in response to testing results or case follow-up. The majority of these non-medical calls are directly in response to the State Health Director’s Stay at Home Order.
  • The Governor and Health Director want to promote and protect the health of Ohioans. To that end, it is important that business owners keep in mind that they need to engage and discuss matters with their own team, including its lawyer and any trade associations.
  • Each business needs to make a good-faith determination of whether the business or operation, in whole or in part, is essential. Regardless of whether the business is essential or not, if work can be done from home, then have it done from home.
  • Business owners should consider the intent of this order and remember that the ultimate goal is to ensure that the maximum number of people self-isolate in their residences while those services deemed to be “essential” continue to be offered.
  • Anyone who feels that their business is improperly remaining open or anyone who chooses to file a complaint about what they feel are unsafe practices at a business, please contact the Board of Health office at 216-201-2000 during normal business hours of 8:30 a.m.- 4:30 p.m. Please refrain from filing complaints through the Board of Health website or through email if at all possible so that efforts can focus on responding to callers through our call center and working closely with healthcare and emergency management partners on COVID-19 response efforts.

Disclosure of Information

  • The Board of Health aims to protect the privacy of individuals affected by COVID-19.
  • When a case is identified, that person speaks with a member of the Board of Health Disease Investigation Team. We discuss all of the places that person has been, who they may have come in contact with and what they have been doing.
  • We do not want to bring about unwarranted targeting or stigma for individuals, organizations or communities.
  • If people self-identify, as some have elected to do via social media or otherwise, then the expectation of privacy is gone. However, we will still refer to that person, or case, as one case in the aggregate total of cases.

Isolation and Quarantine

  • The Board of Health has sent out 167 orders of isolation based on lab-confirmed or presumptive cases. Presumptive cases are those who have come in close contact to a lab-confirmed case.
  • The Board of Health has sent out 454 orders of quarantine to those who have come in close contact to lab-confirmed or presumptive cases.
  • These orders come in the form of a personal phone call explaining what isolation or quarantine means.
  • Discontinuation of isolation has been cleared for five people, meaning they no longer show symptoms and have been cleared of the virus.


  • The Cuyahoga County Donation Collection Point established for the donation of protective equipment has received the following items since March 19:
    • 95,948 gloves
    • 6,914 N95 masks
    • 1,010 surgical masks
    • 553 face shields
    • 56 gowns
    • 122 containers of disinfecting wipes
    • 169 hand sanitizers
  • Donations can be made at the Cuyahoga County Public Works garage located at 2501 Harvard Ave. Newburgh Heights, Ohio 44105 Monday-Friday from 9:30 a.m.- 2:30 p.m.

The Board of Health is following the lead of the Ohio Department of Health and the CDC.

To access the Cuyahoga County Coronavirus Help Line, call 440-59-COVID (440-592-6843).

For information from the Board of Health, visit https://www.ccbh.net/.

For information from the CDC, visit https://www.cdc.gov/coronavirus/2019-nCoV/index.html.

For information from the Ohio Department of Health, visit https://coronavirus.ohio.gov/wps/portal/gov/covid-19/ or call 1-833-4-ASKODH (1-833-427-5634).